Our Story
Built on Trust.
Driven by
Relationships.
Merchant1 Solutions was founded on a simple belief — that merchants deserve a payment partner who actually shows up.
Merchant1 Solutions was founded on a simple belief — that merchants deserve a payment partner who actually shows up.
Emerson Grellmann has spent the last 4 years deep in the payments industry — learning every corner of how merchants get charged, how equipment gets deployed, and most importantly, how merchants get underserved by companies that treat them like account numbers.
That experience lit a fire. Emerson founded Merchant1 Solutions with one mission: build the kind of payments company he always believed merchants deserved — one where you get a real person, a straight answer, and a partner who's in it for the long run.
"I've seen what bad service costs a merchant. A terminal goes down, nobody answers. Hidden fees show up, nobody explains them. I started M1S because I knew there was a better way."
Merchant1 Solutions is built on exceptional service. Not exceptional sometimes. Every merchant, every call, every time.
Hands-on experience with merchants across every industry and processing volume.
Nationwide reach with the personal attention of a local partner.
We analyze your current costs for free — no obligation, no pressure.
These aren't buzzwords. They're the principles Emerson built this company on.
We'd rather lose a deal than oversell a merchant something they don't need. Long-term trust is worth more than a quick close.
Plain English on every rate, fee, and contract. We'll review your current statement for free — no obligation to switch.
When your terminal goes down on a Friday night, someone answers. That's the standard Emerson set on day one.
We match every merchant with hardware and pricing that makes sense for their business — not what's easiest for us to sell.
